Sales & Events Coordinator at Snoqualmie Casino & Hotel

Snoqualmie, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

29.61

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Triage, Document Preparation, Data Stewardship, Room Block Administration, BEO Distribution, Event Logistics, Customer Service, Time Management, Problem Solving, Microsoft Office, CRM, PMS, Catering Systems, Billing Reconciliation, Cross-functional Coordination, Professional Communication

Industry

Gambling Facilities and Casinos

Description

Description A FULL HOUSE OF TOTAL REWARDS Competitive Pay: Starting salary range of $28.20/hr. - $29.61/hr., depending on experience, with opportunities for annual performance-based increases. Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability. Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually. Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets. Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program. PURPOSE As the Sales & Events Coordinator at Snoqualmie Casino & Hotel, you will report to the Director of Sales as the welcoming voice, administrative foundation, and organizational core of our sales department. This role requires rapid lead triaging, precise document preparation, and flawless data stewardship to support the sale of meeting rooms, banquet spaces, group room blocks, catering/F&B, and special events. By tracking department SLA metrics, coordinating property site tours, assisting with day-of on-site event logistics, and managing inter-departmental paperwork, you protect our property’s brand reputation and safeguard our foundational promise: To provide an Exceptional Entertainment Experience for every guest — every time. ESSENTIAL DUTIES / RESPONSIBILITIES Rapid Lead Triage & Screening: Monitor all inbound sales inquiries and digital request-for-proposal platforms daily, ensuring every prospective client receives a warm, prompt response and accurate routing to the correct sales producer. Administrative SLA Tracking: Log inquiry response times and sales pipeline updates to track, measure, and verify that the department is meeting its defined Service Level Agreements (SLAs) for client communications. Precise Document & Template Generation: Prepare standard group proposals, contract templates, addendums, and customized presentation folders for the sales team, ensuring zero data errors prior to routing for electronic signature. Seamless Room Block Administration: Enter rooming lists into the property management system, monitor group block cut-off dates, process credit card authorizations, and coordinate directly with Guest Services to prevent booking friction. Accurate BEO Distribution: Package and distribute finalized Banquet Event Orders (BEOs) to Food & Beverage, Banquets, and Casino teams, serving as the central point for routing any late-breaking logistical or menu adjustments. Cross-Departmental Logistical Tethers: Distribute group logistics sheets, arrival schedules, and VIP request alerts to Housekeeping/EVS, Front Services, Security, and other departments to ensure teams property-wide are prepared for group arrivals. Interactive Tour Preparation & Support: Coordinate the scheduling of property site tours, prepare custom welcome collateral and assist in leading property walk-throughs for small, local group inquiries (

Responsibilities

The Sales & Events Coordinator manages inbound sales inquiries, prepares contracts and proposals, and coordinates room blocks and banquet event orders. They also provide on-site event support and maintain the sales database to ensure a seamless guest experience.