Sales Excellence & Training Partner at Motodynamics

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Training, Customer Service, Performance Analysis, Cross-Selling, Upselling, Value-Based Selling, Customer Interaction, Onboarding, Training Evaluation, Analytical Skills, Collaboration, Quality Assurance, Standard Operating Procedures, Accountability, Operational Excellence, Continuous Improvement

Industry

Motor Vehicle Manufacturing

Description

We are MOTODYNAMICS Group of Companies, and Movement is our Passion! Our vision is to create a world of sustainable mobility without boundaries. Through the iconic brands we represent – Yamaha, Porsche, SIXT and NIO – and our retail network, Motodirect and Autodirect, we create emotions and transform lives through adventure, exploration, and human connection As the Sales Excellence & Training Partner, you will play a key role in supporting sales performance, team capability, and customer experience across all branches through training. The role reports to the Head of Operations – SIXT. Key responsibilities: Training & Capability Development Create and deliver structured training programs on cross-selling and upselling, value-based selling, and customer interaction Facilitate onboarding and recurrent training for new and existing sales team members Evaluate training effectiveness using feedback, assessments, and sales KPIs Partner with Area Sales Managers to identify training needs based on performance trends Act as a role model for customer-first behaviors and service excellence Sales Performance & Excellence Review and analyze sales performance, conversion trends, and customer insights (NPS, Google Reviews) to identify performance gaps Collaborate with Area Sales Managers to align branch-level sales performance and identify opportunities for improvement Conduct regular on-site quality checks across the branch network to ensure compliance with sales processes, service standards, and brand guidelines. Monitor branch adherence to new Standard Operating Procedures (SOPs), tools, and training updates. Contribute to building a culture of accountability, high-quality services, and operational excellence 7+ years of experience in classroom training (sales and customer service) and performance support roles within fast-paced, customer-oriented environments (e.g. retail, hospitality, or services) Proven experience to design and deliver effective training programs that drive measurable performance improvement Strong analytical mindset with the ability to interpret sales performance data and customer insights Organized, proactive, and eager to learn from cross-functional collaboration Passionate about customer experience team development, and continuous improvement Willingness to travel frequently across the branch network for on-site training and quality assessments What’s in it for you: Work in one of the Best Employers in Greece & Europe (Best Workplace Hellas & Europe 2024) and be part of our unique culture The opportunity to work and grow within a Group that drives change Be part of an equal opportunity employer who is committed to building and maintaining intergenerational relationships with stakeholders by living its core values every day: Integrity, Trust, Respect, and Excellence.

Responsibilities

The Sales Excellence & Training Partner will support sales performance and customer experience through structured training programs. This role involves evaluating training effectiveness and collaborating with Area Sales Managers to identify performance gaps and improvement opportunities.