OVERVIEW

Birchwood Group is a forward-looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire.
Reporting to the General Sales manager, we are looking for an experienced highly motivated individual, ready to hit the ground running, with a passion for providing exceptional levels of customer service, to join our busy sales department at our MG dealership in Eastbourne.
This is a challenging role where customer care always comes first. You will support and guide customers every step of the way throughout the purchase of their new vehicle.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Solid and extensive sales experience is essential (preferably within the automotive industry)
• Approachable
• Strong communication skills
• Negotiation skills
• Passion for cars
• Flexible with a positive outlook and a team player

• Identify and encourage potential customers
• Provide great customer service
• Build and maintain strong customer relationships
• Meet customer needs/expectations
• Produce suitable options to the customer and adapt to their buying strategy
• Negotiate and close sales deals to meet or exceed targets
• Liaise with colleagues and other departments to provide seamless service
• Other duties as required