Job Title: MSP Partner Development Executive
Location: Ashburton, Devon (hybrid one/two days in the office), will consider fully remote for the right candidate
Salary: Basic £24-26k depending on experience with commission OTE £36k
Driving Operational Excellence, Empowering Team Success

REQUIRED SKILLS

• Attention to Detail: Ability to handle multiple tasks with precision and ensure the accuracy of data and processes.
• Focus on customer outcomes: Show the desire to deliver excellent customer service, ensuring our partners have a great experience in their engagement with Climb.
• Organisation: Strong time management skills to juggle multiple priorities and meet deadlines effectively.
• Communication: Excellent verbal and written communication skills to engage with partners and internal teams clearly and professionally.
• Analytical Thinking: Proficiency in analysing data, compiling reports, and identifying actionable insights.
• Technical Proficiency: Familiarity with CRM systems, Microsoft Office Suite, and other sales tools is preferred.
• Collaboration: A team-player mindset with a proactive approach to supporting colleagues and contributing to shared goals.

PREFERRED QUALIFICATIONS

• 1-3 years of experience in a sales operations, business support, or administrative role, preferably within technology-driven industries.
• Knowledge of the MSP industry, cloud services, or IT solutions is an advantage.
• Experience working in a fast-paced, collaborative work environment.
• Ability to adapt to the evolving needs of a rapidly changing tech landscape.

• Quote Management and Inquiries: Focus on creating accurate and timely quotes, responding to inbound inquiries via phone and email, and ensuring prompt follow-up for reports and responses to enhance partner and team communication.
• Operational Support: Assist in managing sales processes, documentation, and workflows to ensure seamless operations and optimal team productivity.
• Data Management: Maintain, update, and analyse sales-related reports and dashboards to provide actionable insights for decision-making.
• Partner Coordination: Collaborate with MSP partners to address enquiries, share resources, and ensure alignment with sales strategies and targets.
• Sales Enablement: Organise and distribute sales materials, training documents, and toolkits to support partner success.
• Reporting: Generate regular and ad hoc reports on sales performance, partner activities, and operational metrics, ensuring accuracy and clarity.
• Process Optimisation: Identify areas for streamlining workflows and contribute to the implementation of improved systems and processes.
• Problem-Solving: Provide responsive support to resolve operational challenges and ensure high levels of satisfaction among internal teams and MSP partners.