We are seeking an enthusiastic and customer-focused B2C Sales Executive to join our sales team. The ideal candidate will handle inbound sales calls, leads from our website and maximise opportunities by cross-selling and up-selling to our existing customer base. This is a great opportunity for someone with a passion for sales and customer service to thrive in a fast-paced, dynamic environment. Uncapped Commission!

Key Responsibilities:

• Respond to inbound sales calls and website leads, converting them into sales opportunities.
• Build and maintain relationships with existing customers, identifying opportunities for cross-selling and up-selling products or services.
• Provide customers with tailored advice, product information, and solutions to meet their needs.
• Follow up on warm leads and enquiries to maximise conversion rates.
• Maintain detailed and accurate records of all customer interactions and sales activity in the CRM system.
• Collaborate with the marketing and customer service teams to ensure a seamless customer journey.
• Stay up to date with product knowledge, pricing, and industry trends to deliver the best possible service.
• Meet or exceed individual and team sales targets.

Skills and Qualifications:

• Proven experience in B2C sales, preferably handling inbound sales calls and leads.
• Strong communication and interpersonal skills with a customer-first approach.
• Ability to quickly build rapport and establish trust with potential and existing customers.
• Experience in cross-selling and up-selling products or services.
• Results-driven with a focus on meeting and exceeding sales targets.
• Organised and able to manage multiple tasks and priorities efficiently.
• Comfortable working with CRM systems and Microsoft Office.
• A proactive and positive attitude with a willingness to learn and develop.

Job Types: Full-time, Permanent
Pay: £24,960.00-£40,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking

Experience:

• Sales: 2 years (required)

Work Location: In perso

• Respond to inbound sales calls and website leads, converting them into sales opportunities.
• Build and maintain relationships with existing customers, identifying opportunities for cross-selling and up-selling products or services.
• Provide customers with tailored advice, product information, and solutions to meet their needs.
• Follow up on warm leads and enquiries to maximise conversion rates.
• Maintain detailed and accurate records of all customer interactions and sales activity in the CRM system.
• Collaborate with the marketing and customer service teams to ensure a seamless customer journey.
• Stay up to date with product knowledge, pricing, and industry trends to deliver the best possible service.
• Meet or exceed individual and team sales targets