Sales Executive - Fintech at Money Fellows

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Relationship Management, Communication, Negotiation, Problem Solving, Adaptability, Detail Orientation, Team Collaboration, Customer Satisfaction, Performance Target Achievement, Interpersonal Skills, Active Listening, Professionalism, Service Excellence, Reporting, Financial Services Experience

Industry

Financial Services

Description

Job Purpose Responsible for managing relationships with VIP and High Net Worth customers, supporting their acquisition, satisfaction, and retention. This role ensures a premium customer experience, accurate execution of the sales process, and contributes to the revenue goals of the VIP segment. Key Accountabilities Engage and follow up with prospective VIP customers through referrals, campaigns, or assigned leads. Support the onboarding process for new VIP customers to ensure a seamless experience. Maintain regular communication with existing VIP customers to ensure satisfaction and encourage loyalty. Collaborate with internal teams (Customer Happiness, Product, Finance) to resolve issues and deliver service excellence. Track and report on sales performance and customer feedback to enhance service quality. Handle day-to-day inquiries, requests, or complaints from VIP customers with professionalism and urgency. Work toward achieving individual sales targets and contributing to team goals in alignment with the VIP strategy. Must-Have Technical / Professional Qualifications Possess a bachelor’s degree in Business, Marketing, or a related field. Have 1–3 years of experience in sales or customer-facing roles, preferably in financial services or with high-value clients. Demonstrate strong interpersonal and communication skills at an advanced level. Be familiar with CRM tools and reporting systems at an intermediate level. Exhibit a customer-first mindset and maintain a professional appearance at all times. Core Skills Required Able to effectively drive sales and negotiate with high-value clients. Skilled in building and maintaining strong customer relationships. Excellent in both verbal and active listening communication. Highly motivated by achieving and exceeding performance targets. Capable of identifying and solving problems efficiently. Adaptable to changing environments and customer needs. Detail-oriented with a focus on accuracy and quality. Collaborative team player who contributes to group success.

Responsibilities

The Sales Executive is responsible for managing relationships with VIP and High Net Worth customers, ensuring a premium customer experience and contributing to revenue goals. This includes engaging with prospective customers, supporting onboarding, maintaining communication, and collaborating with internal teams to resolve issues.