KMS Lighthouse, named the #1 knowledge management company in the Forrester Wave Report 2024, is a fast-growing tech company working with Fortune 500 and Fortune 1000 enterprises worldwide. Our cutting-edge SaaS platform transforms how contact centres manage and deliver knowledge, improving operational efficiency and customer experience.
We’re looking for a Melbourne-based Sales Executive to join our growing sales team and drive new business opportunities across the Australian market. This is a full-cycle sales role—you’ll be responsible for everything from lead generation to closing deals. If you’re passionate about tech, thrive in a fast-paced environment, and have experience selling to call centres or contact centres, we want to hear from you!

Requirements:

• Experience in B2B sales, preferably in tech or SaaS.
• Proven experience selling to call centres or contact centres is a must.
• Strong communication and presentation skills.
• Self-starter with a proactive attitude and a desire to grow.
• Comfortable working in a fast-paced, target-driven environment.
• Experience with CRM tools and sales reporting.

Responsibilities:

• Identify and generate new leads through outbound efforts and strategic prospecting.
• Own the full sales cycle: outreach, qualification, demo, negotiation, and closing.
• Build and maintain a strong pipeline of opportunities.
• Engage with senior stakeholders in contact centres to understand their needs and present tailored solutions.
• Collaborate with marketing and SDR teams to optimise outreach and messaging.
• Deliver compelling product demos and presentations.
• Meet and exceed monthly quotas for qualified opportunities and closed deals.

• Identify and generate new leads through outbound efforts and strategic prospecting.
• Own the full sales cycle: outreach, qualification, demo, negotiation, and closing.
• Build and maintain a strong pipeline of opportunities.
• Engage with senior stakeholders in contact centres to understand their needs and present tailored solutions.
• Collaborate with marketing and SDR teams to optimise outreach and messaging.
• Deliver compelling product demos and presentations.
• Meet and exceed monthly quotas for qualified opportunities and closed deals