Sales Executive - Meetings & Events

at  Mercure

Company Description
Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.
We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

DID YOU KNOW THAT MERCURE MELBOURNE DONCASTER IS THE ONLY VENUE IN THE EASTERN SUBURBS THAT YOU CAN HAVE PANORAMIC VIEWS OF THE DANDENONG RANGES AND MELBOURNE’S CITY SKYLINE?! COME ON IN AND CHECK THEM OUT!

Job Description
As a Conference & Events Sales Specialist, you’ll be at the heart of driving new business, retaining valued clients, and developing strategies to crush sales targets! You’ll manage leads, handle event proposals, and coordinate with our incredible event teams to deliver WOW-worthy experiences. From initial inquiry to event completion, you’ll be there every step of the way to ensure client satisfaction and repeat business.

Lead the Charge – Respond proactively to event leads and handle inquiries across all channels (phone, email, website).
Maximise Revenue – Create detailed proposals that maximize revenue, including venue, function, menu, and accommodation costs.
Competitive Intelligence – Keep a pulse on competitors and provide strategic recommendations to stay ahead.
Relationship Building – Develop strong relationships with conference and incentive companies (PCOs) to bring in new business.
Drive Results – Hit sales targets, monitor performance, and provide regular updates on success.
Sales Strategy – Assist in sales forecasting, target setting, and developing creative strategies to secure new and repeat business.
Event Success – Ensure smooth handover to Conference & Event Coordinator and maintain communication with clients for flawless execution.
Ongoing Development – Maintain an in-depth understanding of our services, rates, and sales strategies to best serve our clients.
Qualifications
Proven Sales Experience – You’ve got a track record in sales, ideally in the Conference & Events or hospitality industry.
Relationship-Driven – You excel at building and maintaining meaningful client relationships.
Detail-Oriented – You’re organized, able to juggle multiple projects, and ensure no detail is overlooked.
Proactive & Results-Focused – You’re a go-getter who thrives on achieving targets and exceeding expectations.
Tech-Savvy – You’re comfortable using CRM systems like Delphi and other event management tools.
Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

• Ongoing Career and Professional Development Opportunities
• A Rewarding Work Environment
• Global Discounts on Hotel Accommodation & Food and Beverage

If you’re ready to bring your sales expertise, passion for events, and creative ideas to an incredible hotel team, we want to hear from you! Let’s make magic happen and create unforgettable moments together.If you’re ready to bring your sales expertise, passion for events, and creative ideas to an incredible hotel team, we want to hear from you! Let’s make magic happen and create unforgettable moments together.