Job Description

Roles & Responsibilities

• Handle leads from WhatsApp, Instagram, website & digital campaigns
• Understand customer needs and recommend the right fabrics
• Follow up consistently with enquiries and potential customers
• Convert leads into confirmed orders
• Reconnect with existing and dormant customers
• Upsell and cross-sell products
• Maintain an organised lead tracker/CRM
• Coordinate with our sales, showroom and stock teams

Desired Candidate Profile

• 2 years' experience in online sales, inside sales or lead conversion
• Experience in fashion, textiles, abayas, luxury retail, jewellery or beauty is a strong advantage
• Excellent communication and follow-up skills
• Confident, persuasive and genuinely sales-oriented
• Good English; Arabic is a strong advantage
• UAE experience preferred

Employment Type

• Full-time