Sales Executive - Navi Mumbai at Accor

Khopoli, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Client Relations, Program Planning, Group Coordination, Telephone Etiquette, Complaint Handling, Report Preparation, Inventory Management, Site Inspections, Upselling, Emergency Procedures, Personal Hygiene, Record Keeping, Communication, Team Collaboration, Customer Service

Industry

Hospitality

Description

Job Description Primary Responsibilities Sales Support Maintain complete knowledge of the following (to include but not limited to): All hotel features / services, hours of operation Hotel function space, entertainment options, menus and floral decoration options Hotel safety guidelines and evacuation plan Scheduled daily group activities Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure Coordinate all group arrangements Work with group contacts to facilitate program planning and requirements Communicate group needs and specifications to all relevant departments Follow up with Post-Conference reports and review group billings Input all group bookings and update booking activities in the system on a weekly basis Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process Maintain gifts inventory and coordinate the sending of gifts to clients Arrange site inspections for potential clients Promote positive relations with clients and attend to all requests expediently and courteously Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Main Complexity/Critical issues in the Job Defines precise clients requirements and ensures that the services offered corresponds effectively to their requests Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Sales Executive is responsible for providing sales support, coordinating group arrangements, and ensuring client needs are met. They will also handle client complaints and promote hotel services to maximize sales revenue.