ABOUT OUR BUSINESS

JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.

ROLE OVERVIEW

Our Account Manager role is absolutely vital to the growth of department. As a rapidly growing business both in size and turnover, we’re looking for new people to join our sales team to help us look after our existing client base, ensure you are looking after their needs and concerns but also bringing in sales to achieve high targets. You’ll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make.

KEY TASKS

• Making outbound sales calls using self-generated leads pipelined from customer conversations.
• Handling inbound calls, compromising of orders, queries and concerns.
• Managing email traffic to customers and internal staff regarding customer accounts.
  Knowledge and Skills (what you know and what you can do)

Essential -

• Confident and effective communicator
• Knowledge of all Microsoft office applications

Desirable -

• To have basic knowledge of the products in our core range.

Experience (what you have done)

Essential -

• Experience of outbound lead generation/telesales
• Experience of working in a customer-centric position either face to face or over the phone

Desirable -

• Have worked in a commercially driven environment

Personal qualities (the way you think and act)

Essential -

• The ability to work successfully in a fast-paced, target-driven environment
• Highly motivated
• A curious mind, interested in our markets and our business
• Eager to learn and build a career in a dynamic sales organisation
• Have an invested interest in the sales target, the team and the customer

Desirable -

• Driven by the desire to succeed
• Able to show initiative
• Be organised with your pipeline and have a strong understanding of upcoming deals

Job Type: Full-time
Pay: Up to £23,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Free parking

Schedule:

• Monday to Friday

Work Location: In perso