Phantom Hire is the UK’s leading ultra-luxury transport operator, specialising in chauffeur-driven Rolls-Royce and prestige vehicle hire for weddings, proms, corporate events, and VIP experiences. Our clients expect excellence, professionalism, and style — and we deliver it with every booking.
We are looking for a driven, polished, and target-oriented Sales Executive who thrives in a high-performance, customer-obsessed environment. If you can confidently handle high-value clients and turn leads into confirmed bookings while maintaining our luxury brand reputation, this role is for you.

CLIENT EXPERIENCE, COMPLAINTS & BRAND STANDARDS

• Represent the Phantom Hire brand and other brands with impeccable professionalism, discretion, and attention to detail.
• Provide a luxury service experience throughout the sales process, upholding our standards for tone, response times, and presentation.
• Respond to client complaints or issues in a calm, professional manner, resolving them swiftly and fairly while maintaining the brand’s premium reputation.
• Liaise with operations and management to escalate or resolve service concerns as needed.