WHO WE ARE

Quartz is a leading organiser of B2B exhibitions and conferences as well as a publisher of market-leading business magazines and directories that truly support the industries they serve.
Quartz Group encompasses three companies: Quartz Business Media Ltd, Quartz Business Events Ltd, and Quartz Sequoia Events. The industries that Quartz currently serves include; Aluminium, Cleaning & Hygiene, Physical Activity, Glass, Oils & Fats, Steel, Tobacco, Vaping and Sustainable Manufacturing.

KEY SKILLS

• Sales Knowledge: A good understanding of the full sales cycle process.
• Sales Targets: A strong passion for sales with a proven track record of achieving and exceeding sales targets.
• Languages: Arabic, Mandarin or Spanish speaking applicants would be advantageous.
• Technology: Proficient in using technology and software tools, including Microsoft Office (Word, Excel, PowerPoint) and a CRM.
• Collaboration: Ability to work effectively as part of a team, collaborating with colleagues and external partners.
• Communication: Exhibit strong communication skills – both written and verbal.
• Organisation: Detail oriented and able to demonstrate strong organisational skills to prioritise leads and maximise revenue generation.
• Sales Opportunities: Commercially minded with an ability to spot an opportunity.
• Pressure Handling: Ability to thrive in a fast-paced environment and remain calm under pressurised situations.
• Career Ambition: Self-motivated with a desire to develop your career within sales and a drive to continuously learn new skills.
• Professional Standards: Professionalism and an overall positive attitude.
• Flexibility: Able to accommodate extended working hours as needed around key show times.

EXPERIENCE

• Sales Experience: Previous sales experience in a similar role.
• Education: Educated to degree level/qualification is a bonus, but not mandatory.

THE ROLE

Working on a multi award winning event series, you will be responsible for achieving individual sales targets, working towards the annual event sales target. Working as part of a team, you will be responsible for the ongoing growth and success of our shows – developing long term client relationships and providing a mixture of new and repeat business. You will provide a professional level of customer service and account insight to prospective exhibitors.
The role will involve international travel and face-face selling, although 90% of the position will be telephone sales-based.

CORE RESPONSIBILITIES

• Tele-Sales: Selling over the phone to existing, lapsed and potential new clients, building customer relationships, delivering excellent customer service to meet sales revenue targets.
• Sales Delivery: Selling to existing, lapsed and potential new business clients, building customer relationships, delivering excellent customer service, and maximising revenue – travelling internationally as required.
• Sales Targets: Identifying new leads to target sales, working closely with the Event Director to identify new revenue streams.
• Stakeholder Management: Creating, developing and maintaining excellent relationships with clients and demonstrating the value of attending our events.
• Team Collaboration: Closely coordinate with the Operations team in all operation matters and with the Marketing team in promotional activities, coordinate with the Finance team for timely and correct invoicing.
• Market Research: Keeping abreast of market developments and identifying and researching new growth area for sales.
• Data Management: Managing and updating company CRM system, ensuring that all relevant information is available and accurate.
• Objection Handling: Trouble shooting particularly difficult client queries escalating to the Sales/Event Director as required.
• Account Management: Account manage our clients to achieve high exhibitor satisfaction levels.
• Contract Management: Creating and sending contracts to our clients, ensuring these are accurate and completed in a timely manner.
• Event Support: Assist onsite with the re-booking of existing client sales, as well as other required duties to support the smooth-running and success of our exhibitions.
• Strong Output: Ensure high levels of care and customer satisfaction regarding the sector.
• Admin Support: Support with any other daily tasks as guided by Event Director / Portfolio Director / Sales Director, to ensure the functionality and coordination of the department’s activities.
• Ad-hoc Duties: Undertake any other duties as requested.