SALES EXECUTIVE - NOVOTEL TORONTO CENTRE

The Sales Executive executes the sales strategy of Silver Hotel Group, as defined by the VP of Sales & Marketing, to ensure that occupancy, average daily rate, extended stay, and market share goals are achieved. The Sales Executive will be required to perform general administrative duties, including but not limited to, proposals, contracts, guest emails, internal sales department administration, and compiling/updating reports as needed.

• Prepare proposals and contracts as required by the Regional Director of Sales (RDOS) ensuring deadlines are met (guaranteed 24-hour period);
• On behalf of RDOS, creates inquiry/prospect booking in Delphi (and alternative property booking system);
• Handles inquiries and ensures full attention to detail is provided;
• Prepare corporate negotiated rate agreements and record corporate negotiated rate accounts into Delphi with monthly volume account production;
• Completes competitive rate shop calls for all required market segments;
• Maintains full product knowledge of portfolio competitive hotels;
• Liaise with Brand associates and incoming leads;
• Prepares site inspection communication and VIP notice to On-Property Sales Executives or appropriate departments for execution;
• Distributes leads from different platforms/channels to the appropriate Seller;
• Manages, converts, and distributes Definite business contracts to appropriate hotels;
• Prepares daily, weekly, monthly, quarterly and annual reports as required;
• Manges and converts inbound sales inquiries from all channels and passes new leads developed through contacts to appropriate team members;
• Assists in implementing promotional projects in assigned market areas to increase sales volume and profitability;
• Organizes sales blitzes by creating targeted lists, cold calls for appointments, sets appointments, and maps logistics;
• Assists sellers with registering for trade shows and other related events; organization of flights, hotel accommodations, and or transportation for out-of-town events;
• Point of contact for new closed business and in-house bookings, as required;
• Manage/update Delphi templates;
• Acts in the capacity of RDOS in their absence;
• Prepares and manages department expenses and annual event budgets;
• Coordinate and perform administrative duties for Silver Hotel Group home office including (but not limited to) purchasing, reimbursements, coordinating home office social calendar, and managing activities;
• Perform other reasonable job duties as requested by the RDOS, VP of Sales & Marketing, or SHG Executive Management