THE ROLE

We’re seeking a warm, polished, and knowledgeable Luxury Jewellery Sales Specialist with experience in diamond and high-end jewellery retail. This person will be the face of Solene Jewellers, delivering exceptional client service and elevating our brand’s presence in Dubai’s luxury retail environment.

KEY RESPONSIBILITIES

• Greet and engage customers with warmth and genuine enthusiasm, helping them discover the ideal piece to match their style and story.
• Showcase expert knowledge of gemstones, precious metals, design, and craftsmanship, especially diamonds.
• Educate clients on design concepts, product features—and our brand values of empowerment and timeless elegance.
• Build long-term customer relationships through attentive service, styling advice, and follow-up.
• Meet and exceed individual and boutique sales goals; assist in profitable merchandising and visual presentation.
• Facilitate smooth transaction experiences—from luxury wrapping to handling returns/exchanges.
• Actively contribute to promotional campaigns and in-boutique events.
• Maintain up-to-date product knowledge and market awareness