Sales Expert - Services

at  JB HiFi

ABOUT US

JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s Purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!

Why join JB Hi-Fi?

• We have a supportive and inclusive team that embraces individuality and diversity
• We are one of Australia’s most iconic and trusted brands, with a rich history in the consumer retail industry
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group
• Did you know the JB team support vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about
• We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions
• We offer flexibility, 12 weeks’ paid parental leave, novated leasing, Employee Assistance Program and more.

Job Description

Partner with stores to develop sales capability to drive profitable sales growth for defined services.

Key Responsibilities

• Ensure sales targets are met by identifying Area and Store opportunities and developing strategies and targets to drive sales growth.
• Work closely with the State Sales Manager - Services to create and implement strategies for stores with tangible outcomes and achievable time frames.
• Work directly with store leadership team to facilitate face to face learning and coaching solutions that support sales of services products.
• Conduct skills assessments, gap analysis and action planning utilising standard tools and reports for internal and external stakeholders..
• Measure the improvement of services product sales for stores and areas.
• Conduct routine Financial Services compliance audits.
• Build and maintain effective working relationships with internal and external stakeholders.
• Work directly with store leadership team to ensure key compliance metrics are met. Including but not limited to conducting routine compliance audits.

Qualifications