Sales Innovation Product Owner – 12 Month Fixed Term Contract at Telstra

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Product Acumen, AI Execution, Innovation Mindset, Stakeholder Management, Product Strategy, Backlog Management, Customer Experience Design, Ideation, Project Finance, Procurement, Logistics, Research and Insights

Industry

Telecommunications

Description

Employment Type Permanent Closing Date 29 June 2026 11:59pm Job Title Sales Innovation Product Owner – 12 Month Fixed Term Contract Job Summary Job Description We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. Focus of the role As Sales Innovation Product Owner – 12 Month Fixed Term Contract in Digital Channel, you will responsible and accountable for creating a vision and strategy for the AI fueled sales experiences, across our Digital Assets. This includes interfacing with our Bot and Messaging AI platform, experiences offsite before a customers reaches us, and partnering with key stakeholders on how to deliver the best experience in line with our policies and procedures. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You’ll Do Telstra Consumer - Telstra Digital Channels manages Telstra's digital channels, including its website, mobile app, and social media channels. As Sales Innovation Product Owner – 12 Month Fixed Term Contract, You will play a pivotal role in delivering diverse projects and programs, applying specialist expertise in project finance, procurement, or logistics to ensure compliance with Telstra policies and processes. A key contributor to planning, scheduling, and reporting, you support high-performing teams and drive great customer outcomes. Skilled in managing complex stakeholder environments, you deliver within budget, quality, and scope. As part of the Ways of Working and Delivery Chapter, you share insights and guidance to uplift skills and foster growth. You model Telstra behaviours and demonstrate excellence in executing core processes to achieve successful delivery. Mission As Sales Innovation Product Owner – 12 Month Fixed Term Contract in Digital Channel, you will responsible and accountable for creating a vision and strategy for the AI fueled sales experiences, across our Digital Assets. This includes interfacing with our Bot and Messaging AI platform, experiences offsite before a customers reaches us, and partnering with key stakeholders on how to deliver the best experience in line with our policies and procedures. Key Responsibilities: Innovation & Ideation – Generate new ideas (AI and non‑AI) for sales experiences; stay ahead of trends and emerging opportunities. Design & Concept Development – Partner with designers to shape ideas into tangible concepts and define end‑to‑end customer experiences. Stakeholder Engagement – Collaborate with digital, sales, and delivery teams; influence others to adopt and build ideas. Prioritisation & Backlog Creation – Build and manage a pipeline of innovation ideas; prioritise based on customer value and business impact. Delivery Enablement – Hand over validated ideas to build teams; clarify requirements and intent to support delivery. Research & Insights – Use research to understand customer needs and trends; validate and refine idea. About you To be successful in the role, you must have: Essential: Digital Product Acumen – Strong understanding of digital products and customer experiences. AI Execution & Applied Use Cases – Demonstrated ability to put AI technology into practice through real-life examples, turning ideas into customer-focused solutions that deliver measurable value. Innovation Mindset – Ability to generate, test, and explore new ideas Collaboration & Stakeholder Management – Skilled at working across teams and managing dependencies for delivery. Experience delivering AI‑led or innovation initiatives. It’s highly encouraged to include your CV to support your application. We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment. We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. disabilityandaccessibility@team.telstra.com. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. > Explore our teams https://www.telstra.com.au/careers/our-teams

Responsibilities

The role is responsible for creating the vision and strategy for AI-fueled sales experiences across digital assets, including bot and messaging platforms. Key duties include generating innovation ideas, managing the product backlog, and collaborating with stakeholders to deliver customer-focused solutions.