VALUES & INNOVATION

At Under Armour, we are committed to empowering those who strive for more, and the company’s values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team’s mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

BRAND IMAGE & CUSTOMER EXPERIENCE

• As part of the store leadership team, supports in training teammates to provide a service/selling culture unique to Under Armour.
• Uses advanced functional expertise to drive sales and Athlete loyalty.
• Shares, guides and trains basic core and seasonal product knowledge to junior teammates.

QUALIFICATIONS

• Advanced numeracy, literacy, and advanced communication skills
• Fluent in local language and basic verbal English skills
• Basic people management skills
• Proficient in use of computers and other technology
• Effectively communicate with athletes, teammates, and leadership
• Adjusts to new ideas/methods of working
• Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• May anticipate and prevent problems and roadblocks before they occur

REQUIREMENTS

• One year experience in a sports/apparel & footwear retail environment
• Exposure to Keyholder experiences
• High School education or equivalent
• Availability to work a flexible schedule, including holidays, nights, and weekends

PHYSICAL REQUIREMENTS

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

TO BE CONSIDERED FOR THIS ROLE, YOU MUST MEET THESE MINIMUM REQUIREMENTS:

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Available to work a flexible schedule – including evenings, weekends, and holidays
• Comfortable with technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation

PURPOSE OF ROLE

The Keyholder, Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour’s core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.