RESPONSIBILITIES

• Business and financial delivery: Own UAE revenue, operating-plan delivery, forecast accuracy, risks and opportunities, and disciplined deployment of commercial investment.
• Market execution: Translate Middle East and category priorities into clear country sales plans, territory strategies, customer and account plans, launch plans, and field execution standards.
• Sales-force effectiveness: Optimize territory and coverage design, targeting, capacity, call planning, resource allocation, and sales-force productivity across public and private channels.
• Performance leadership: Set clear objectives and KPIs; lead rigorous business and performance reviews; use data to identify gaps; and ensure timely coaching, recognition, corrective action, and follow-through.
• Customer and institutional strategy: Build deep understanding of customer needs, institutional priorities, healthcare-system dynamics, competition, access barriers, and market trends, converting insight into coordinated action.
• Portfolio and launch partnership: Partner with Category Leads, who own portfolio and brand strategy, while owning market-level customer-facing execution, launch readiness, demand generation, account priorities, and sales delivery.
• Go-to-market evolution: Embed approved digital tools, omnichannel engagement, and new ways of working that improve customer experience, field impact, and productivity.
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• Enterprise leadership: Contribute actively to Middle East Leadership Team decisions, operating plans, forecasts, resource choices, risk reviews, and cross-market priorities.
• Talent and culture: Recruit, develop, coach, and retain high-performing talent; strengthen first-line manager capability; maintain succession plans; and foster ownership, inclusion, collaboration, speaking up, and One Pfizer behavior.
• Governance and compliance: Manage resources with strong operational discipline and ensure full compliance with Pfizer policies, local laws, industry codes, and external regulations.

REQUIREMENTS/QUALIFICATIONS

Education

• Bachelor’s degree in Pharmacy, Life Sciences, Business, Economics, Healthcare, or a related field.
• MBA or other relevant advanced degree preferred.

Experience and capabilities

• 10+ years of pharmaceutical or healthcare experience, including significant experience leading sales or commercial teams.
• Strong knowledge of the UAE healthcare and pharmaceutical market, including institutional and private channels, customer dynamics, access considerations, regulations, and key stakeholders.
• Demonstrated success delivering revenue and profitability, leading complex portfolios, improving forecast quality and field productivity, and executing cross-functional commercial initiatives and launches.
• Strong business acumen, strategic thinking, planning, forecasting, analytical, digital, and data-interpretation capabilities.
• Proven ability to lead transformation, set clear priorities, manage ambiguity, and drive disciplined execution and performance management.
• Excellent people leadership, coaching, talent-development, communication, influencing, and stakeholder-management skills.
• High standards of integrity, compliance, governance, and ethical decision-making
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