JOB ADVERT: SALES LEDGER ADMINISTRATOR

Location: Leeds (Flexible working after successful probation period)
Department: Group Functions & Head Office
Level: Administrator
Manager: Credit Control Team Leader

ESSENTIAL SKILLS & EXPERIENCE

• Excellent organisational skills and professional communication style.
• Ability to identify and resolve issues promptly.
• Strong relationship-building skills to resolve customer queries and facilitate timely payments.
• Organised and consistent, ensuring month-end tasks are completed on time.

DESIRED QUALITIES

• A team player who supports colleagues and leads by example.
• Approachable with the ability to offer support across the business.
• Calm and resilient under pressure, able to maintain professionalism and performance in difficult situations.
• Flexible, adaptable to changing work patterns, and willing to go above and beyond.
• Proactive, always looking for ways to improve processes and generate innovative ideas.

THE ROLE

We are looking for a Sales Ledger Administrator to join our team. In this role, you will be at the forefront of customer service and credit control operations. You’ll work closely with both internal and external customers to resolve queries, issue invoices, and ensure smooth financial transactions. By supporting the Credit Control Team and other business departments, you will play an essential role in maintaining Zenith’s financial health and customer satisfaction.

KEY RESPONSIBILITIES

• Timely banking of cheques received into the business.
• Process goodwill cases once fully approved, adhering to SLAs.
• Issue invoices in line with company IT security policies.
• Prepare and manage direct debit sweeps.
• Allocate auction receipts and resolve payment differences, collaborating with Remarketing and auction houses.
• Resolve customer queries promptly to ensure payment is not delayed.
• Send brokerage payments to customers for vehicles sold.
• Raise ad hoc invoices as requested for third-party refunds.
• Support management accounts team with queries regarding balance sheet reconciliations.
• Weekly clearing of the suspense account and apply driver payments to driver sales invoices.
• Raise various invoices monthly in line with business requirements (dealer retro bonus, volume-related bonuses, rebates, EU charges).
• Ensure the smooth, consistent, and effective running of the finance function.