KEY ACCOUNTABILITIES

• Oversee the entire sales ledger process, ensuring that invoices are created,

received by the customer and reported accurately.

• Be responsible for all revenue reporting and support income generating

departments.

• Cross check accuracy of invoices with booking systems when required.
• Administer and maintain smooth running of customer portals
• Commercial awareness, chasing orders against budget to enuse an accurate

month end cut off.

• Ensure all sales ledger activities adhere to internal process, vat regulations and

amend as appropriate.

• Maintain SOP for sales ledger and revenue recognition.
• Evaluate existing processes and systems within the sales ledger department,

identifying opportunities for improvement.

• Liaise with clients, customers, and internal departments to address invoicing

enquiries in a professional and timely manner.

• Maintain accurate price lists.
• Maintain live company products and product reporting.
• Allocate correct VAT rates, customer discounts or country specific processing

rules.

• Follow correct process for the raising of credit notes and provide management with

appropriate reporting.

• Provide the single point of truth for revenue reporting
• Produce customer statements.
• Membership income - monthly revenue recognition calculation.
• Monthly journals.
• Any other duties as reasonably required within a small team.

PROFESSIONAL QUALIFICATIONS/ACCREDITATIONS AND EXPERIENCE

• AAT qualified / CIMA studier
• Experience in managing a sales ledger function or similar role, within a service
  organisation.

TECHNICAL SKILLS

• IT literate
• Proficiency in financial software and systems, such as SAGE
• Advanced knowledge of Microsoft 365 especially Excel.
• Experience using Microsoft Dynamics CRM

BEHAVIOURAL SKILLS

• Strong analytical and problem-solving skills

• High level of accuracy and attention to detail in all financial tasks.
• Excellent verbal and written communication skills for liaising with team members,

customers, and management.

• Open to change and willing to adjust processes in a dynamic environments
• Proactive and resourceful in addressing issues and finding efficient solutions.

PURPOSE OF ROLE

To oversee and steward the sales ledger function within the organisation. This includes
maintaining product price lists, ensuring accurate invoicing from sales orders, dealing
with customer invoice queries and timely distribution of invoices via the correct
channel.
Centralising consistent revenue and income reporting ensuring reliable reporting
organisation wide.