Sales Manager - Car Loans at IDFC FIRST Bank

New Delhi, delhi, India -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Cross-selling, Lead Generation, Customer Engagement, Financial Assessment, Loan Processing, Sales Performance Tracking, Regulatory Compliance, Interpersonal Communication, Banking Systems, Customer Management Platforms, Retail Lending

Industry

Banking

Description

Job Requirements Role/ Job Title: Sales Manager – Car Loans Business: Retail Banking Function/Department: Retail Banking Job Purpose Sales Manager – Car Loans is responsible for sourcing Car Loans business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms. Roles & Responsibilities Generate Car Loans leads through internal channels including branches, relationship managers, call centres, and loan centres. Engage with existing customers to understand financial needs and offer suitable Car Loans. Conduct customer meetings to assess eligibility, financial standing, and property documentation. Ensure smooth processing of applications, documentation, and disbursement coordination. Deliver timely support and personalized service to enhance customer satisfaction. Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives. Track and report sales performance, pipeline status, and market feedback to senior management. Ensure adherence to internal processes, audit guidelines, and regulatory compliance. Coordinate with credit, operations, legal, and technical teams for efficient loan processing. Secondary Responsibilities Maintain strong knowledge of Car Loans products, lending norms, and documentation. Identify and convert sales opportunities from existing customer relationships. Promote digital enablement to fulfill customer needs holistically. Demonstrate excellent communication, presentation, and interpersonal skills. Ensure effective cross-functional coordination and relationship management. Utilize banking systems and customer management platforms efficiently. Education Graduate Degree: Any stream Postgraduate Degree: Any stream (preferred) Professional Certifications: Preferred but not mandatory Experience 2–7 years of relevant experience in BFSI, preferably in retail lending and customer engagement. Role Level: Manager / Senior Manager

Responsibilities

The Sales Manager is responsible for sourcing car loan business from existing bank customers through relationship management and cross-selling. They coordinate with internal teams to ensure smooth application processing and achieve sales targets while maintaining regulatory compliance.