SALES MANAGER – CENTRAL PROCESSING UNIT (CONSUMER FINANCE DEPARTMENT)

Location: Hinckley
Company: V12 Sports and Classics
At V12 Sports and Classics, we’re not just passionate about cars – we’re passionate about people. Our reputation is built on delivering high-quality vehicles and unbeatable customer service. As we continue to grow, we’re looking for driven individuals to join us on our journey.
Are you a dynamic leader with a passion for customer service and sales? Do you thrive in fast-paced environments and know how to bring out the best in a team? If so, we want to hear from you!

• Lead and inspire a team of Business Managers to deliver outstanding customer service throughout the F&I (Finance & Insurance) journey.
• Create a positive, high-performance culture that drives the team to exceed group F&I targets.
• Act as the finance expert during the sales process, assisting customers in securing suitable funding solutions.
• Manage a pipeline of finance leads and collaborate with sales and specialist teams.
• Build and maintain strong relationships with our panel of lenders, staying updated on their latest policies and systems.
• Provide expert advice on finance products and identify opportunities to enhance revenue.
• Be the go-to resource for all motor finance queries and support overall F&I performance.
• Convert a high volume of inbound and outbound enquiries into appointments and successful sales.
• Drive team performance while ensuring compliance with all relevant regulations, including the FCA conduct framework.
• Monitor, coach, and develop team members through regular one-on-ones and performance reviews.
• Liaise with internal departments to ensure seamless communication and business operations.