Job Description

JOIN OUR MISSION TO TRANSFORM LIVES THROUGH SCIENCE, INNOVATION AND COLLABORATION

At Reading Scientific Services Ltd (RSSL), we lead the way in scientific analysis, research, consultancy, and training. We provide services to the food, pharmaceutical, and consumer goods industries, as well as our parent company, Mondelez International. RSSL is dedicated to delivering world-class scientific solutions and outstanding customer service.
Recognised for our excellence, we were awarded CRO of the Year at the2023 OBN Awards, adding to our previous accolades Employer of the Year, Enlightened Employer and Women in Business.
If you are passionate about driving innovation and making a real impact, RSSL is the place for you!
Purpose:
As a Sales Manager you will be part of the Commercial Life Science team andjointly responsible for ensuring RSSL maximises sales, reputation, and customer experience across the diversity of services offeredin order to achieve the annual sales target. In this ‘hands-on’ role, the Sales Manager is the key interface between Commercial, Operations, and the Customer and will be and senior commercial services leads. The role reports to the Head of the Commercial Life Science Team.

Primary Accountabilities / Responsibilities:

• Achieve the annual Life Science sales targets by maximising existing client upsell/cross-sell opportunities to both currentas well as additional worldwide client sites, develop the BD strategy with the Commercial Lead and execute the strategy with the team
• Act as the deputy to the the Head of Commercial Life Sciences
• Provide strategic market strategy and sales forecasting
• Ensure our service offerings and the commercial connection between RSSL and the client is customer and industry centric. Seek new salesopportunities and lead with operations, marketing and the wider commercial team to deliver a complete service offering to the market
• Analyzes, innovate and creates a plan for engaging the target market, identify, prioritise and lead sales growth and lead and support the team through external events, client contact activity, create and nurture client relationships and partnership programming
• Manage major proposals, identify potential clients, track, build relationships and close sales opportunities
• Act as the central point of contact for your accounts and connect with operations and technical experts to maximise client opportunities through your business development activities
• Undertaking regulartactical planning cycle with teritial reviews, working closely with the team to create yours and the teamsales pipeline andautomate workflows in our CRM
• Horizon Scanning 1yr, 3 yrs, 5 yrs, searching for new service offerings that complement our current service offering and determine potential size of market and timings. In conjunction to developing our external clients innovation funnel and seeking approval for funding.
• Actively engage in professional industry bodies. Network and present back findings to commercial lead, technical and leadership team. Identify new seminars/events where our technical experts can present or you can attend to foster existing and new client relationships.

KNOWLEDGE, SKILLS, EXPERIENCE AND LANGUAGE REQUIREMENTS:

• Educated to degree or professional qualification standard within the pharmaceutical Industry with GMP understanding
• Intermediate level for MS Office (Word, Excel, and PowerPoint)
• Proven communication and negotiation skills
• Solid analytical skills with the ability to create reports and conduct performance analyses that support the delivery of business SLAs
• Proven record of strong project and people management skills including the ability to successfully build and finish discrete projects within pre-agreed parameters.
• Ability to maintain calmness whilst multi-tasking with several stakeholders and re-prioritise in changing environments
• Good communication and presentation skills with the ability to adapt personal styleto colleagues preferences and translate the departmental impacts to all levels of the business.
• Process Management –ensure all activities (both directly and indirectly) are delivered in line with MDLZ policies and practices and actively promote good practice
• Peer Relationships - Collaborative style with ability to build partnerships both internally and externally, quickly finding common ground and solving problems for the good of all.
• Informing– keeps stakeholders and key partners updated
• Years of commercial experience in a Sales Management position or in senior Business Development and/or Account Management positions
• Sales Team and Project Management experience
• Understanding and working to Client legal contracts
• Direct Client experience
• Fluent in English

CURIOUS ABOUT US AND WANT TO LEARN MORE?

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RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MORE ABOUT THIS ROLE

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

• Opportunities to learn and develop
• Performance Related Bonus scheme
• Contributory pension (between 8% to 11% employer contribution)
• Life assurance
• 27 days holiday allowance (possibility to buy 5 extra days) + bank holidays
• Employee Assistance Programme (EAP)
• A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).

No Relocation support available
Business Unit Summary
Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Primary Accountabilities / Responsibilities:

• Achieve the annual Life Science sales targets by maximising existing client upsell/cross-sell opportunities to both currentas well as additional worldwide client sites, develop the BD strategy with the Commercial Lead and execute the strategy with the team
• Act as the deputy to the the Head of Commercial Life Sciences
• Provide strategic market strategy and sales forecasting
• Ensure our service offerings and the commercial connection between RSSL and the client is customer and industry centric. Seek new salesopportunities and lead with operations, marketing and the wider commercial team to deliver a complete service offering to the market
• Analyzes, innovate and creates a plan for engaging the target market, identify, prioritise and lead sales growth and lead and support the team through external events, client contact activity, create and nurture client relationships and partnership programming
• Manage major proposals, identify potential clients, track, build relationships and close sales opportunities
• Act as the central point of contact for your accounts and connect with operations and technical experts to maximise client opportunities through your business development activities
• Undertaking regulartactical planning cycle with teritial reviews, working closely with the team to create yours and the teamsales pipeline andautomate workflows in our CRM
• Horizon Scanning 1yr, 3 yrs, 5 yrs, searching for new service offerings that complement our current service offering and determine potential size of market and timings. In conjunction to developing our external clients innovation funnel and seeking approval for funding.
• Actively engage in professional industry bodies. Network and present back findings to commercial lead, technical and leadership team. Identify new seminars/events where our technical experts can present or you can attend to foster existing and new client relationships