About the job

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

The Sales Manager is responsible for developing and account managing business from market segments to include meetings, events and incentive group business – mainly working on RFPs received to confirm business. She will also be required, to work on the operations of her confirmed groups and events. The Sales Manager must maximise yield in alignment with the strategic goals of the sales department and the objectives of Corinthia Palace Hotel.

Responsibilities:

• Keeps abreast of newest trends and innovations in the industry, specifically, but not limited to, the above-mentioned industry sectors.
• Maintains an awareness of competitor activity, developments and best practices and shares information with the team accordingly.
• Keeps up-to-date with the economic situation and monitors trends within the designated markets and industries and shares this information with the team accordingly.
• Takes a proactive approach to sales, anticipating potential opportunities and developing existing ones.
• Conducts /joins members of the team on sales activities (incl. but not limited to appointments, site inspections, fam trips, client entertaining, including evening entertaining) and ensures that this is recorded appropriately in Opera Sales & Catering in order to be considered for goals.
• Contracts confirmed groups.
• Works on Corporate Agreements with the Assistant Director of Sales.
• Attends daily & weekly sales meetings and any other departmental meetings as required.
• Drives the Corinthia values and philosophy.
• Together with the Assistant Director of Sales works closely with the CHI Regional sales and designated GSOs [Global Sales Office Account Managers/Directors] and ensures that they are kept fully updated with all product knowledge and are copied on all direct leads received for their support with conversion of business.
• Manages all their accounts in Opera Cloud to ensure all accounts and contacts are up to date.
• Leads by example. When required, may be asked to mentor junior members of the team.
• Builds effective working relationships with the hotel’s departments, sales team, CHL Regional Sales team, GSO and operations.
• Develops close relationships with designated clients from his or her market segments.
• Focuses on producing results in alignment with strategic goals of sales department and objectives of Corinthia Palace Hotel.
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