READY TO ACCELERATE YOUR CAREER IN THE FAST LANE OF MOTORSPORT RETAIL?

Join Helmet 28, the UK’s premier destination for racing helmets and motorsport accessories online and physical retail. We are the European Importers for many of Motorsports most exciting brands (Zamp Helmets, Sparco etc). We’re growing and want a diligent, professional, reliable and passionate individual.
We’re seeking a dynamic Sales Manager who thrives in a high-octane environment and shares our passion for motorsport with a focus on brilliant customer success for both existing and new sales.

WHAT MAKES YOU OUR PERFECT TEAMMATEESSENTIAL SKILLS

• Customer-First Mindset: You genuinely care about solving problems and exceeding expectations
• Sales DNA: Natural ability to identify opportunities and close deals
• Tech Savvy: Comfortable with CRM systems, order management platforms, and digital marketing tools
• Communication Pro: Excellent written and verbal skills across all channels
• Data-Driven: Can analyze trends, forecast demand, and make informed decisions
• Past E-commerce Experience: Worked with E-com and expert in tools for growth.

Education:

• A-Level or equivalent (required

Experience:

• Sales: 2 years (required

THE ROLE THAT DRIVES SUCCESS

As our Sales Manager, you’ll be the pit crew chief of customer experience – ensuring every interaction runs like a successful racing team. This isn’t just another customer service role; it’s your chance to become the heartbeat of our growing motorsport community.
You’ll own the entire customer journey, from the moment someone discovers our brands to becoming customers becoming lifelong advocates of our products. Whether it’s a weekend warrior getting their first helmet or a professional team placing bulk orders, you’ll be their trusted guide through the world of motorsport safety and performance.

YOUR CHAMPIONSHIP RESPONSIBILITIESCUSTOMER EXPERIENCE EXCELLENCE

• B2C Customer Success: Be the friendly voice behind every return, lead time inquiry, and product question
• B2B Customer Relations: Manage professional relationships with racing teams, driving schools, and motorsport suppliers.
• Order Processing: Seamlessly handle UK B2B/B2C and EU B2B orders with precision timing
• Platform Management: Master Shiptheory processing and coordinating with our suppliers and team in the UK and Belgium.

THIS ROLE OFFERS THE UNIQUE OPPORTUNITY TO SHAPE THE FUTURE OF MOTORSPORT RETAIL WHILE BUILDING MEANINGFUL RELATIONSHIPS WITH RACING ENTHUSIASTS ACROSS THE UK AND EUROPE.

Job Type: Full-time
Pay: £25,408.97-£35,221.53 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Store discount
• Work from home

Application question(s):

• What is your https://www.typingtest.com/ score ? Please set up for 1 min and Medium Text!

Education:

• A-Level or equivalent (required)

Experience:

• Sales: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Northwich CW