SALES MANAGER – AUTOMOTIVE CRM SPECIALIST (DRIVE CENTRIC EXPERIENCE PREFERRED)

Location: Toronto, ON
We are seeking a highly motivated and experienced Sales Manager to join our growing automotive retail team. The ideal candidate will bring a strong background in sales leadership combined with advanced CRM management expertise, with Drive Centric experience considered a major asset.

Key Responsibilities:

• Lead and develop a high-performing sales team to achieve and exceed volume, gross, and customer satisfaction targets.
• Manage, optimize, and champion CRM usage across the sales department, ensuring all customer interactions are properly tracked, followed up, and converted.
• Drive accountability with CRM reporting, analytics, and KPI monitoring to maximize team efficiency and sales outcomes.
• Implement structured sales processes within the CRM to improve lead response times, appointment-setting, and customer retention.
• Collaborate with Marketing and BDC to ensure CRM campaigns and lead management systems are fully leveraged.
• Train and mentor team members on CRM best practices to ensure adoption and consistent execution.

Qualifications:

• Proven success as a Top Sales Associate or Assistant Sales Manager in the automotive industry (minimum 3 years preferred).
• Expert-level knowledge of CRM systems; candidates with DriveCentric experience will be given strong preference.
• Exceptional leadership and coaching skills with a results-driven mindset.
• Strong analytical skills and ability to turn data into actionable strategies.
• Excellent communication and organizational skills.

What We Offer:

• Competitive base salary + performance bonus structure.
• Opportunity to work with a progressive, forward-thinking dealership group.
• Ongoing training and professional development.
• Comprehensive benefits package.

If you are a sales leader with proven CRM expertise and a passion for driving growth through technology and people development, we’d love to hear from you.

• Lead and develop a high-performing sales team to achieve and exceed volume, gross, and customer satisfaction targets.
• Manage, optimize, and champion CRM usage across the sales department, ensuring all customer interactions are properly tracked, followed up, and converted.
• Drive accountability with CRM reporting, analytics, and KPI monitoring to maximize team efficiency and sales outcomes.
• Implement structured sales processes within the CRM to improve lead response times, appointment-setting, and customer retention.
• Collaborate with Marketing and BDC to ensure CRM campaigns and lead management systems are fully leveraged.
• Train and mentor team members on CRM best practices to ensure adoption and consistent execution