JOB OVERVIEW

The soon to open Hyatt Place Toronto Airport, located minutes away from the Pearson International Airport combines style, innovation and 24/7 conveniences perfectly suited for today’s multi-tasking traveler. We pride ourselves on delivering a world-class hospitality experience combined with stylish accommodation and intuitive service.

CLIENT EXPERIENCE & RETENTION

• Follow up with clients during and after events to ensure satisfaction and secure future bookings.
• Respond to inquiries promptly and professionally to maintain strong relationships and brand loyalty.

QUALIFICATIONS & REQUIREMENTS

• Education: Some college or university preferred; hospitality, marketing, or business-related degree an asset.
• Experience: Minimum 2 years in hotel sales or related industry; prior experience in corporate, association, or group sales strongly preferred.
• Skills:
• Strong communication, presentation, and negotiation skills.
• Ability to analyze data, prepare budgets, and understand profit/loss concepts.
• Highly organized with attention to detail and ability to manage multiple priorities.
• Proficient in MS Office Suite; experience with hotel PMS/CRM systems preferred.
• Other Requirements:
• Fluent in English (additional languages an asset).
• Ability to travel for sales missions, trade shows, and client visits.
• Flexible to work evenings, weekends, and holidays as business needs require.
• Valid driver’s license an asset.

HEALTH & SAFETY RESPONSIBILITIES

As a member of the leadership team, the Sales Manager is accountable for promoting and enforcing workplace safety:

• Adhere to and enforce all Occupational Health & Safety Act (OHSA) requirements and company safety policies.
• Identify and report hazards; take corrective action to ensure a safe environment for staff and guests.
• Participate in safety training and ensure all team members are aware of safety procedures.
• Maintain a clean and organized workspace, promoting the “Clean as You Go” standard

Job Type: Full-time
Work Location: In perso