OVERVIEW

We are seeking a dynamic and highly experienced Estate Agent Branch Manager to lead and inspire our sales team in the heart of London. The successful candidate will be responsible for the day-to-day operations of the branch, driving business growth, and ensuring the team delivers exceptional customer service. This is a pivotal role for an ambitious and results-driven individual with a proven track record in the London property sales market.

ESSENTIAL SKILLS & QUALIFICATIONS

• Experience: A minimum of 3-5 years of experience in a senior estate agency sales role (e.g., Senior Negotiator, Assistant Manager) with a proven record of winning instructions and exceeding targets. Experience in a managerial capacity is essential.
• Market Knowledge: In-depth knowledge of the London property sales market, including current legislation and best practices.
• Leadership: Strong leadership, coaching, and people management skills with the ability to lead by example and inspire a team.
• Sales & Negotiation: Exceptional sales, negotiation, and communication skills, with a relentless drive to close deals and secure new business.
• Customer Service: A passion for delivering outstanding customer service.
• Personal Attributes: Highly organized, resilient, and a natural problem-solver. Must be commercially astute and target-driven.
• License: A full, clean UK driving license is essential.

• Leadership and Team Management: Lead, mentor, and motivate a team of sales negotiators to meet and exceed branch sales targets and key performance indicators (KPIs). Conduct regular one-on-one performance reviews and provide continuous training and development.
• Business Development: Be a key driver of new business, winning instructions, and securing new properties for sale. Develop and implement strategic plans to increase market share in a competitive London landscape.
• Sales Oversight: Oversee the entire sales process, from valuation and marketing to negotiation and completion, ensuring smooth and efficient transactions.
• Client Relations: Build and maintain strong, lasting relationships with vendors and buyers, ensuring a high level of client satisfaction and positive reviews.
• Local Market Expertise: Maintain a deep understanding of the Central London property sales market, including competitor activity, market trends, and property values.