As Sales Manager at SGB-Electroalfa SRL., you are the first point of contact for our customers, dealing with their concerns and strengthening long-term customer relationships through regular contact. You will also collect customer feedback to improve our products, create reports and work closely with other departments to ensure effective problem solving. In this role, you have the opportunity to build and develop the sales team of a growing business, leave your unique mark, and potentially advance to the position of Head of Sales and Order Execution team.

AT SGB-ELECTROALFA SRL, YOU CAN EXPECT A RESPONSIBLE ROLE WITH MANY OPPORTUNITIES FOR FURTHER DEVELOPMENT. WE ALSO OFFER A GOOD BENEFITS PACKAGE:

• Transport reimbursement
• Meal tickets
• Retirement bonus
• Subscription to medical health services
• Employee birthday gift
• Holiday voucher
• 8 March bonus
• Company anniversary bonus
• Christmas package
• Christmas bonus
• Easter bonus
• Medical office within the Company
• Sport subscription
• Internal events
• Integration program
• Internal promovation
• Courses/ trainings

THESE ARE YOUR TASKS:

• Customer service: You are the first point of contact for our customers and deal with their concerns, questions and problems.
• Relationship management: You maintain and strengthen long-term customer relationships through regular contact and personal support.
• Problem solving: You identify and solve customer-related problems quickly and effectively to ensure customer satisfaction.
• Feedback management: You collect, analyze and use customer feedback to continuously improve our products and services.
• Consulting: You provide our customers with expert advice on our products and services and support them in making the best use of them.
• Reporting: You will produce regular reports on customer queries, complaints and solutions to keep management informed of current trends and developments.
• Teamwork: You will work closely with other departments to ensure that customer concerns are dealt with promptly and satisfactorily.
• Participation in projects to optimize processes and standards for sales
• Evaluation of order costing with error analysis