Position Responsibilities

• Develop with manager and implement a sales plan for the assigned territory based on company business objectives, including the optimization of current customers and the development of new customers.
• Increase sales and customer satisfaction within assigned territory.
• Ensure superior customer service and product use.
• Strive to meet and exceed quarterly and annual sales plan.
• Collect Market Intelligence on Competitor activity along with market size, individual center development etc, for in depth market and customer analysis.
• Prospect and develop relationships with existing hospitals and customers as well as prospective customers and/or users of company products, converting them to company customers.
• Develop and maintain mutually beneficial Internal relationships with relevant parties within the Organization Tender department, Customer Service etc.
• Provide clear communications to the customer on the usage of company products and ensure that all customers are properly and regularly trained and updated as to relevant Clinical Data.
• Secure and/or renew existing orders by coordinating product availability, delivery dates and inventory levels.
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogues and advertising for personal sales effectiveness and corporate market intelligence.
• Keep up to date on new products or services offered by the company and give feedback to the corporate office on market receptivity, concerns or issues raised by the customers.
• Ensure that they are themselves fully trained and comfortable with the company s products.
• Attend industry trade shows as assigned, responsible for show follow-up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow-up, getting leads and sending appropriate follow-up correspondence.
• Work Hand in hand with the Field service, Marketing, Applications, R&D, Support teams.
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