Sales Manager at Mercia Group Limited
London, Leicestershire - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 26

Salary

0.0

Posted On

09 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • Your responsibilities will include:Recruiting, leading and developing a high-performing outbound sales team
  • Creating the team structure, KPIs, coaching frameworks and performance standards
  • Developing and delivering sales campaigns across care home and direct-to-patient channels
  • Driving customer acquisition, conversion and revenue growth
  • Introducing effective prospecting and consultative-selling approaches
  • Building relationships with care home owners, managers and procurement teams
  • Working closely with field sales colleagues to generate qualified opportunities and maximise conversion
  • Improving CRM, telephony and sales processes to increase productivity and customer engagement
  • Monitoring pipeline health, forecasting, conversion rates and customer journeys
  • Using performance data and customer insight to identify areas for improvement and new commercial opportunities
  • Establishing reporting, governance and succession-planning frameworks to support the function’s long-term growth
  • Ensuring all activity meets the required regulatory, compliance and data-protection standards


  • About youWe’re looking for an energetic and commercially minded sales leader who can balance strategy with hands-on delivery.You’ll ideally bring:Proven experience leading an outbound sales, business development or contact-centre sales team
  • Experience building, launching or transforming a sales function
  • A strong record of delivering customer acquisition and revenue targets
  • The ability to create meaningful KPIs and manage pipeline, forecasting and conversion performance
  • Excellent coaching and people-development skills
  • Strong commercial judgment and a data-led approach to decision-making
  • Experience using CRM, telephony or customer-management platforms
  • The confidence to influence senior stakeholders and collaborate across departments
  • An entrepreneurial mindset and the ability to turn new ideas into commercial results
  • A customer-focused, consultative approach, particularly when dealing with sensitive or personal circumstances


Responsibilities
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