Sales Manager

at  Mindspace

ABOUT MINDSPACE

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.

DO YOU HAVE THE FOLLOWING EXPERIENCE?

• Experience in B2B sales
• Excellent team player
• Strong Extensive experience working with various companies and stakeholders
• Excellent oral and written communication skills
• A ‘can do’ approach!

Pre-sale and Sales

• Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
• Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
• Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
• Follow up with the customer, maintaining a consistent, open channel
• Work closely with the Community Manager to achieve smooth onboarding

Customer Success - Retention and Upsell

• Analyze and optimize sales targets (Office+AR) for each SMB customer
• Identify new needs/challenges for the customer and forecast future expansion
• Make sure any payment issues are taken care of on a monthly basis
• Execute SMB retention plan
• Support the Customer Experience team in terms of member support and service

Requirements: