Key Responsibilities:

• Lead, coach, and develop a team of Account Managers, building capability and performance.
• Manage and grow key customer accounts, fostering deep and trusted relationships.
• Drive sales and revenue growth through strategic planning, execution, and pipeline management.
• Develop and implement business plans aligned with regional and company objectives.
• Collaborate with cross-functional teams (marketing, product development, supply chain, finance) to deliver on customer needs and new product launches.
• Negotiate contracts and manage budgets to maximise profitability.
• Provide clear reporting on sales performance, insights, and opportunities to leadership.
• Represent Flavour Makers at key customer meetings, innovation sessions, and industry events.
• Maintain high levels of customer satisfaction through proactive service and problem-solving.