Full job description

asecos is looking for an ambitious and commercially minded Sales Office Manager to lead our small internal office team and play a key role in the day-to-day running and future development of our UK business.

You will take responsibility for ensuring that the internal organisation behind our sales and service activities runs effectively. That means leading the office team, keeping orders and customer enquiries moving, supporting the external sales team, overseeing key administrative and commercial processes, and helping improve the way the business operates. The role also provides unusually broad exposure to the business. You will work closely with senior management and gain experience across sales support, customer service, reporting, stock, logistics, debtor management, marketing, HR support and general business administration. You will also work regularly with colleagues at asecos headquarters in Germany, including travel to Germany approximately one to two times per year, and occasionally interact with other group companies.

Your Responsibilities

Lead, support and develop the office based team covering Order Processing, Service Coordination and Marketing.

Set priorities, manage workloads and support employee development.

Act as a key link between the office team, Managing Director and Sales Director.

Ensure quotations, customer enquiries, orders and internal sales actions are progressed efficiently.

Support the resolution of customer issues and maintain high standards of customer service.

• Act as an approachable office-based contact for field Service Technicians on wider day-to-day matters outside individual service jobs.