SALES MANAGER – RESIDENTIAL ROOFING

Location: Stuart, FL (HQ: 7805 SW Ellipse Way, Unit A18) Employment Type: Full-Time (W2 transition available)

ABOUT US

Solace Roofing is a fast-growing residential roofing company committed to delivering high-quality workmanship and superior customer service. We are professional, data-driven, and fast-paced. Our goal is to dominate the roofing industry by providing 5-star customer service, doing what’s right, and going above what customers expect from a roofing company.
Solace Roofing removes the headaches from roofing. We serve homeowners within 75 miles of Stuart, Florida, handling any residential roof—metal, shingle, or tile—with a seamless, high-touch experience. Our certified team is GAF Certified Plus (top 1.5% of Roofing Contractors), and we’re relentless about clean scopes, clear timelines, and tidy jobsites.
What this means for our Sales Manager: you’ll lead a consultative, in-home sales operation that listens first, sets honest expectations, and follows a defined process from inspection to install. Your team will deliver accurate estimates, disciplined follow-ups, and smooth handoffs to production—because exceptional customer service isn’t a promise here, it’s the playbook.

ABOUT THE POSITION

We are seeking an experienced Sales Manager to lead and grow our sales organization. This role will work directly with:

• Outside Sales Reps (Roofing Advisors) – supporting, training, and holding accountable
• Inside Sales / Appointment Coordinators (LACs) – ensuring leads are qualified and appointments set
• Field Marketing Team – guiding canvassing efforts and customer outreach
• Customers – when needed, stepping in to resolve escalations, build relationships, and reinforce trust

The Sales Manager will be accountable for driving KPIs such as closing percentage, average sale, sit/demo rate, net sales per lead issued (NSLI), and gross profit % per rep . You will be responsible for building, onboarding, training, and managing a high-performing sales team while maintaining a culture of persistence, professionalism, and excellence.

QUALIFICATIONS

• Experience building in-home sales team experience (pest control, solar, windows/doors, or similar industries strongly preferred) with proven success in coaching and growing teams
• Strong work ethic, grit, and decisiveness
• Comfort with technology, CRM systems, and sales processes
• Valid driver’s license & clean driving record
• Willingness to climb ladders, walk roofs, and work in a fast-paced, high-accountability environment
• Bilingual is a plus

KEY RESPONSIBILITIES

• Recruit, onboard, and train new sales reps & hold accountable
• Develop and implement sales training, ride-alongs, and ongoing coaching
• Track and improve KPIs across the sales organization
• Manage day-to-day performance of outside sales, inside sales, and Lead Appointment Coordinators staff
• Foster accountability while keeping the team aligned with company goals and culture
• Assist in closing deals when needed and maintain a visible leadership presence with customers
• Collaborate with leadership on strategy, forecasting, and compensation structures
• Responsible for Revenue & Company Margin
• Estimating Complex Jobs
• Maintaining Large Relationships & Business Development

We are seeking an experienced Sales Manager to lead and grow our sales organization. This role will work directly with:

• Outside Sales Reps (Roofing Advisors) – supporting, training, and holding accountable
• Inside Sales / Appointment Coordinators (LACs) – ensuring leads are qualified and appointments set
• Field Marketing Team – guiding canvassing efforts and customer outreach
• Customers – when needed, stepping in to resolve escalations, build relationships, and reinforce trus