POSITION OVERVIEW:

Are you a driven professional with a passion for sales and exceptional customer service? Do you thrive on leading teams to achieve their best while staying organized and focused? Join our family-owned Subaru dealership in London, Ontario as our next Sales Manager. For nearly 50 years, we’ve built our reputation on delivering a fun, supportive, and professional environment where both our employees and customers feel valued.

QUALIFICATIONS:

• Proven experience as a Sales Manager or similar role in the automotive industry or similar industry
• Strong organizational and attention-to-detail skills
• Charismatic with excellent interpersonal and communication abilities
• Working collaboratively with managers and staff across all dealership departments to ensure smooth teamwork and communication.
• Proficient with common computer applications including Microsoft Word, Excel, and basic graphic tools like Paint, with a strong comfort level using technology in general.
• Basic math knowledge and understanding
• Thorough understanding of leasing and the key benefits it has to offer
• Highly motivated with a strong work ethic and problem-solving skills
• Able to work under pressure
• Previous customer service experience with excellent customer service skills
• Professionalism and responsibility
• Valid OMVIC license
• Valid driver’s license with a clean driving abstract

• Manage and oversee both the New and Used Car Departments
• Collaborate with the F&I Managers to ensure profitability and success in the Business Office
• Lead, motivate, and train the sales team to achieve and exceed sales targets
• Develop and implement effective sales strategies and processes
• Ensure high standards of customer service and satisfaction
• Monitor sales metrics and adjust strategies as necessary
• Maintain a clean and organized sales floor
• Handle customer inquiries and resolve issues promptly and professionally
• Prepare sales reports and forecasts for upper management