Sales Manager at Swickard Ravenna, LLC, d/b/a Volvo Cars of Seattle

Thousand Oaks, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Sales Process Ownership, Data Analysis, Customer Satisfaction, Inventory Management, Profitability Management, Budget Management, Market Awareness, Compliance, Interpersonal Skills, Communication, Negotiation, CRM Software Proficiency, Work Ethic, Empathy

Industry

Description

Description The Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction. Responsibilities: Lead, coach, and develop the sales team, setting clear expectations, driving performance, and building a culture of accountability and growth. Own the sales process, ensuring consistent execution, strong follow-up, and a guest-first experience from first contact to delivery. Drive results through data, monitoring sales performance, identifying gaps, and implementing strategies to improve volume, gross, and efficiency. Champion customer satisfaction, resolving escalations professionally and ensuring every guest feels respected and well-served. Partner on inventory strategy, managing turn, alignment to demand, and minimizing aged inventory. Manage departmental profitability, controlling expenses, improving margins, and operating within budget. Stay market-aware and compliant, adjusting strategy based on competition and demand while ensuring all sales activities meet legal and dealership standards. Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role. Strong leadership and interpersonal skills. Excellent communication and negotiation abilities. Proven track record of achieving sales targets and exceeding customer expectations. Strong knowledge of the automotive industry and sales processes. Proficiency in using CRM software and other relevant tools. Ability to work under pressure and manage multiple tasks simultaneously. Physical Requirements Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone. Standing and Walking: There may be times when the sales manager needs to stand, walk around the dealership, or attend meetings. Reaching and Bending: The manager may need to reach for files, supplies, or equipment. Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment. Benefits of Working at Swickard: Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.? Ongoing training and support Opportunities for continued personal and professional growth. We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan Paid Holidays PTO About Us: We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We’re a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!? Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

Responsibilities

The Sales Manager is responsible for leading, coaching, and developing the automotive sales team to achieve maximum profitability and customer satisfaction. This includes owning the sales process, driving results through data analysis, and championing a guest-first experience from initial contact through delivery.