POSITION SUMMARY:

We are seeking a proactive and dedicated Store Manager to oversee our retail operations and support our team across multiple locations. The Store Manager plays a key role in training, team development, store operations, and sales performance.

REQUIREMENTS:

• Prior experience in retail management or supervisory roles preferred.
• Strong interpersonal and leadership skills.
• Willingness to learn technical product knowledge (foot reports and insoles).
• Able to work independently and manage multiple tasks.
• Flexibility to visit and support various store locations.
• Passionate about team development and customer satisfaction.

• Train and guide retail staff on product knowledge, customer service, and cashier operations.
• Learn and master foot health knowledge, interpret foot scan reports, and perform insole grinding and adjustments.
• Recruit and interview new team members.
• Conduct onboarding and skills training sessions for new hires.
• Manage and prepare weekly staff schedules.
• Monitor daily operations to ensure service standards are met.
• Handle customer service matters and resolve in-store complaints efficiently.
• Conduct interviews and training sessions at the Woodlands location.
• Visit different store outlets regularly to support staff and motivate team members.
• Push and monitor sales performance across all stores.
• Coordinate with HQ to provide updates on staff performance and store needs.