Job Title: Sales & Marketing AdministratorLocation: Vancouver (Kitsilano) Hybrid
Job Type: Full Time
Industry: Design/Manufacturing of High-end Fire & Water Features
Reports to: CEO
About Us: We are a Canadian manufacturer of premium, hand-cast concrete fire pits, water features, and fireplace surrounds. Serving homeowners, designers, and commercial projects across North America, the UK and the EU. We pride ourselves on craftsmanship, beautiful products with exceptional customer service.
Position Overview: We’re looking for a proactive and detail-oriented Sales & Marketing Administrator to manage and support our North American and international sales operations. This role is essential in keeping the sales process running smoothly—from order conception to shipping—while acting as a liaison between customers, sales reps, production, and logistics.
You will be involved in everything sales-related except payment collection. You will also serve as backup to our Accounts Receivable accountant when needed. If you’re organized, tech-savvy, and thrive in a fast-paced, collaborative environment, we’d love to hear from you.
The ideal candidate will work 3–4 days a week on-site at our West 4th showroom/office.

QUALIFICATIONS:

• 2+ years in sales administration, order processing, or a similar role
• Strong organizational skills with exceptional attention to detail
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
• Experience with Salesforce or similar CRM systems (training can be provided)
• Familiarity with WooCommerce, Google Drive, and online file management
• Basic understanding of marketing coordination and content updating is an asset
• Excellent communication skills and a collaborative attitude