Sales & Marketing Administrator - Work from Home/Dayshift at Twoconnect

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Management, Salesforce, Digital Marketing, Social Media Marketing, Administrative Support, Customer Service, Microsoft 365, Lead Tracking, Booking Management, English Communication, Problem Solving, Critical Thinking, Analytical Skills, Organization, Attention to Detail, Time Management

Industry

Outsourcing and Offshoring Consulting

Description

Join a growing organisation where you'll play a key role in supporting the Marketing and Sales teams through administration, CRM management, customer enquiries, bookings, and digital marketing activities. This is an excellent opportunity for a highly organised professional who enjoys working in a collaborative environment, delivering exceptional customer service, and contributing to business growth. Provide general administrative support to the Marketing and Sales teams. Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members. Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce). Monitor shared email inboxes daily, responding to or escalating enquiries as required. Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner. Manage online bookings for charter rentals, travel packages, and events. Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives. Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service. Perform other duties appropriate to the position as required. Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field. At least years of experience in office administration, sales support, social media marketing, or a similar role. Proficiency in Microsoft 365 applications. Experience using CRM systems, preferably Salesforce. Familiarity with social media marketing is preferred. Strong administrative, organisational, and analytical skills. Excellent written and verbal English communication skills. Strong problem-solving and critical thinking abilities. High attention to detail with the ability to quickly learn new systems and processes. Flexible and adaptable, with the ability to manage changing priorities. Ability to work effectively both independently and as part of a team. Why Join Twoconnect? We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: Work from home Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time) HMO with 2 free dependents and medical reimbursements Government-mandated benefits Work from home allowances Opportunities to work with leading companies in Australia and beyond Training programmes for career development Engaging company outings, team activities and wellness sessions Supportive, inclusive culture Dedicated managers focused on your growth and success Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

Responsibilities

Provide administrative support to Sales and Marketing teams by managing CRM data in Salesforce and tracking leads from various digital channels. Handle customer enquiries, process charter bookings, and upload marketing content across social media platforms.