WHO WE ARE

Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.

• Assist Sales Manager with coordinating group/crew/wedding/meeting business at True Key properties.
• Organize group blocks in property management systems and work with property teams to make sure all contract activities are organized.
• Answer reservations emails for properties, create bookings and pass in-house inquiries on to front desk teams.
• Liaise with catering companies to organize quotes for groups.
• Support the sales team in preparing proposals, contracts, and reports.
• Assist in organizing sales events, promotions, and trade shows.
• Track and analyze sales performance metrics.
• Assist in prospecting and sales research.
• Help create and update sales materials such as brochures, flyers, and presentations.
• Perform general administrative tasks, including data entry and reporting.