Connect Appointments are seeking a proactive and detail-oriented Sales & Marketing Coordinator for Air Traffic Systems to join and strengthen our client’s existing team in Cramlington.
Our client is a well-established, prominent provider of systems and solutions for the Air Traffic Control (ATC) community, serving over 300 airports and communication centres in more than 50 countries across the globe.

Working as a Sales & Marketing Coordinator, this role will involve assisting with customer interactions, managing sales documentation, coordinating marketing efforts, and ensuring smooth day-to-day operations within the sales department. With your duties including, but not limited to:

• Support the Sales & Marketing Manager in managing leads, customer accounts, and sales processes
• Assist in preparing quotes, proposals, and tender submissions
• Handle customer inquiries, providing timely and professional responses
• Maintain and update the CRM system with sales data, customer interactions, and follow-ups
• Coordinate sales and marketing campaigns, including email marketing and social media activities
• Assist in organising trade shows, exhibitions, and client meetings
• Conduct market research to identify new business opportunities and industry trends
• Liaise with internal teams to ensure smooth order processing and after-sales support
• Generate and analyse sales reports for management revie

To be successful within this role as a Sales & Marketing Coordinator you will be highly organised, customer-focused, and eager to contribute to a dynamic team in the Air Traffic Control (ATC) and related technology sectors.

• Previous experience in a sales or administrative support role (preferably within a technical or B2B industry)
• Strong organisational and multitasking abilities
• Marketing experience/knowledge
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software
• The ability to work independently and as part of a team
• High attention to detail and problem-solving skills
• Familiarity with ATC systems, aviation, or technology-related industries is a plus but not essentia