About the job

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

Requirements

About the role

We are seeking an experienced Sales & Marketing Coordinator to join our team, based in Fremantle on a permanent full time basis. This role is a key support role within the Sales and Marketing team and its objective is to provide high quality support for Marketing team for Rottnest Express, Horizontal Falls Seaplane Adventures, Exmouth Dive & Whalesharks Ningaloo, Captain Cook Cruises and the wider Journey Beyond team.

Reporting to the Sales and Marketing Manager you will be assisting with the development of revenue, market share, reputation, and profile.

Key responsibilities will include:

Income generation through coordination of sales and marketing activity including campaigns by assisting with planning and execution
Planning, content generation and community management of content for social channels
Support and grow stakeholder relationships
Monitoring campaign performance and preparing sales and marketing reports
Conducting competitor and market research to identify trends and opportunities
Supporting trade, group, and partnership initiatives to drive business growth
Coordinating events, sponsorship activations, familiarisations, and industry engagements

To be successful in this role, you will bring:

Previous experience in a sales, marketing, tourism, hospitality, or similar coordination role
Excellent written and verbal communication skills
Experience working with CRM, CMS, social media, and digital marketing platforms
Strong organisational skills and the ability to manage multiple priorities and deadlines.
Proficiency across the Microsoft Office Suite
High attention to detail and a proactive, solutions-focused approach
Creative and analytical thinker with strong problem-solving skills

Responsibilities