QUALIFICATIONS:

• The ideal Sales Coordinator will have experience of at least 2 years of providing sales support in a hotel or hospitality industry
• Post-secondary degree in hospitality or tourism is an asset
• Prior work experience in Hilton hotels is an asset
• You love interacting with people, you will be around them a lot to get this job done!
• Genuinely warm presence, a sincere and outgoing nature, strive for service excellence
• Demonstrated history of exceeding sales goals and quotas
• Strong written and oral communications skills
• You have strong organizational skills and the ability to remain flexible to changing business needs
• Proficiency in Microsoft Word, Excel and willingness to proactively learn Hilton systems

• Serve as the initial point of contact for all sales inquiries, providing timely and professional responses
• Provide support for the full sales cycle from lead generation to contract execution
• Meet & greet groups and provide front-line hospitality support as part of our engagement strategy
• Assists general manager with sales administration and marketing duties
• Have analyzed all competitors’ offerings, prices, and sales strategies and become an expert in your segment
• Manage and execute on multiple RFP’s
• Championing the hotel online presence by leveraging social media handles & digital presence in OTA sites
• Actively contributes to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segments
• Have a quarterly running lost deal analysis report for all lost opportunities to ensure we are constantly improving
• Prepare contracts, pre & post event follow up & invoices, managing rooming lists. Track deposits and final payments
• Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)
• Maintain strong internal relationships to support collaborative, cross-departmental planning
• Willingness to cross train in the front desk and assisting at the front desk as needed
• Participate in networking events, trade shows and other industry related events to build rapport in the market
• Other duties as assigned by the general manager