Sales & Marketing - Sales Coordinator at Courtyard by Marriott St Joseph Benton Harbor

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Coordination, Customer Profiles, Administrative Support, Research, Statistical Reports, Guest Issue Resolution, Sales Documentation, Booking Systems, Database Management, Communication, Marketing Assignments, Product Preparation, Meeting Minutes, Collateral Control, Sponsorship Letters, Event Coordination

Industry

Hospitality

Description

POSITION SUMMARY Work in co-operation with the Sales team and co-ordinates the preparation and issuance of business proposals and contracts, and bookings for guestrooms and/or event venues. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles. Provide high level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data and also resolving guest issues. PREFERRED QUALIFICATIONS Diploma/Degree in Hospitality management or related disciplines Minimum 1 year of relevant experience in Operations or Sales in service industry. CORE WORK ACTIVITIES Attend to the general sales hotline and all incoming telephone calls within 3 rings Acts on guests’ requests, provides initial suggestions on sales enquiries Distributes sales leads immediately for responses within 24 hours Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice) Understands the systems and process of checking for the availability of guestrooms and event venues Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues Communication and preparation of show room keys and checking of the show rooms Preparation / consolidation of overseas sales call schedule / appointments for Sales team Work on educational or familiarization groups in co-ordination with the Sales team Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items Raising the sponsorship letters, vouchers and purchase requisition forms Participates in direct marketing assignments Assist with the preparation of new products and services as directed and provide guests with information Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly. Other duties as assigned by Director of Sales or the management. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Sales Coordinator works closely with the Sales team to prepare business proposals, contracts, and manage bookings for guests and events. They also provide administrative support, conduct research, and resolve guest issues.