WILLIAMS-SONOMA & THE OPPORTUNITY

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.
Our Pottery Barn store in Perth is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This is a permanent, part-time position offering 60 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

PHYSICAL REQUIREMENTS:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

WHAT YOU WILL BE DOING:

• Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
• Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
• Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.
• Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.
• Create a positive and inclusive environment within a dynamic and supportive team.

WHAT YOU WILL BRING TO THE ROLE:

• 1–2 years’ retail or visual merchandising experience (preferred).
• Strong eye for detail, layout, and brand presentation.
• Great communication and leadership skills.
• Ability to prioritise, multitask and work hands-on.
• Flexible availability, including after-hours setups and peak trading periods.