WHO YOU ARE

• Ensure the correct implementation of procedures for the Retail sales force.
• Create, test, and implement dashboards to prevent fraudulent use of applications.
• Identify issues and anomalies regarding compliance with work procedures and report any violations.
• Evaluate risks and test data processing systems.
• Recommend security improvements and updates to applications used by retail agents.
• Inform stakeholders by preparing performance reports.
• Train and/or inform Retail agents about security procedures.
• Reconcile requests from allocated sales channels regarding the terminal inventory process within agreed deadlines.
• Verify eligibility and compliance with the sales process based on internal Vodafone procedures.
• Actively participate in projects that have a potential impact on the inventory system in retail stores.
• Send reconciliation files to partners within agreed deadlines.
• Ensure that reconciliations are carried out according to business requirements and eligibility criteria.
• Adhere to internal regulations, policies, and procedures, including the Vodafone Group Code of Conduct and the “Policy Compliance in Vodafone.”
• Perform other tasks related to the main responsibilities as requested by the direct superior.
• Participate in all mandatory internal courses and professional training programs communicated by the Employer.
• Set individual and/or group objectives with the direct manager, both professional and personal development, and insert them into the Employer’s specific online system.

REQUIRED SKILLS AND EXPERIENCE:

• Advanced knowledge of Word, Excel, PowerPoint, and Outlook.
• Analytical thinking and attention to detail.
• Planning and prioritization skills.
• Excellent communication skills with departments involved in the inventory process.
• Experience in sales environments.
• Project management experience and strong stakeholder management skills.
• Fluent in English.
• Entrepreneurial and proactive spirit.

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have already heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can

We are looking for a dedicated Sales Monitoring & Control Coordinator to join our team. The ideal candidate will be responsible for identifying and resolving potential issues related to the correct implementation of procedures in Retail. They will verify and monitor the quality of activations in Retail and the discounts granted in accordance with current promotions. Additionally, they will periodically reconcile the stock of terminals in the Retail network and prepare impact analyses regarding stock situations.