KEY ACCOUNTABILITIES

• Deliver, maintain and insist on a safe working environment.
• Build a driven and engaged team who are focused on meeting individual and branch based targets.
• Communicating daily with the team on current branch and individual performance.
• Lead from the front and coach your team.
• Complete monthly 1-2-1’s with direct reports.
• Deputise in the absence of the General Manager or Branch Manager.
• Ensure we are always the ‘first responders’ to price enquiries and quote requests.
• Builds mutually beneficial and long lasting relationships with customers and suppliers.
• Use the benefits of the ‘connect’ and ‘connect plus’ systems to deliver customer service excellence.
• Achieve revenue, gross profit pounds and sales margin targets.
• Maximise the value of transactions through the use of contract support, preferred suppliers, add on sales and ‘asking for the businesses.
• Analyse and track branch based reporting in order to identify and build activity based sales plans.
• Assist in driving down operational costs through effective communication with Operations Managers, Transport Managers and Warehouse Managers on a daily basis.
• Adhere to company policy and trade with integrity.
• Driving down branch and company ‘debtor days.

COMPETENCIES

Communication: The ability to effectively share and receive information with peers, teams, and key stakeholders in face to face or teams format, and through verbal, written and presentation formats.
Teamwork: Engages with stakeholders across functional areas and at a variety of levels to ensure that approaches and offerings are understood and translated into tangible actions at the relevant levels. Effectively challenges the status quo.
Problem-Solving: Finds creative solutions to challenges in the workplace. Proactively identifies and proposes solutions to operational and people issues before, or as, they arise.
Adaptability: Flexible and responsive to changes in a timely manner
Job Type: Full-time
Pay: From £25,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 30/05/2025
Reference ID: We’re seeking enthusiastic and proactive team players with a positive outlook and a strong desire to contribute

ROLE PURPOSE

The Sales Office Manager will lead and manage the Bluebay team within the West Thurrock site, driving performance to ensure delivery of revenue, gross profit pounds and margin financial targets through intelligent trading, customer service excellence and strong leadership skills. In addition to this, building strong relationships with our customers, suppliers (both internally and externally), and the field sales force will be key to achieving success in this role.

ROLE SUMMARY

Working in partnership with the Sales Director, you will build and maintain relationships with internal and external customers, Sales Managers and suppliers. You will demonstrate effective leadership, coaching, relationship building and cost control measures to deliver the business budget.