Job Description

Roles & Responsibilities

Position Summary

The Sales Executive is responsible for managing the complete sales cycle, from handling customer inquiries to closing deals and collecting payments. The role also includes representing the company professionally, expanding business opportunities, contributing to the company’s marketing activities, achieving sales targets, and driving sustainable business growth.

General Responsibilities (Applicable to All Employees)

Product Knowledge

• Develop a comprehensive understanding of all company products and services.
• Continuously improve technical knowledge and stay up to date with the latest developments in LED display technology, as the industry evolves rapidly.
• Attend all required product training sessions and internal meetings.

Attendance & Working Hours

• Maintain full commitment to the company’s working schedule.
• Working days are Monday through Saturday, from 10:00 AM to 7:00 PM.
• Sunday is the official weekly day off.
• Employees are expected to remain at the workplace during working hours unless performing an approved business-related assignment outside the office.

Professional Conduct

• Maintain a respectful and cooperative relationship with colleagues.
• Communicate with customers in a professional, courteous, and customer-oriented manner.
• Represent EGYLED professionally at all times.
• Maintain confidentiality of company and customer information.

Personal Appearance

• Maintain a professional and well-groomed appearance at all times.
• Observe high standards of personal hygiene.
• Any appearance reflecting negligence or unprofessionalism is unacceptable.

Sales Responsibilities:

Customer & Sales Management

The Sales Executive is responsible for managing all sales opportunities generated through the company’s marketing channels.

Responsibilities include:

• Respond promptly to all customer inquiries received through phone calls, WhatsApp, email, the company website, social media platforms, or any other communication channel.
• Identify customer requirements and recommend the most suitable solutions.
• Present and explain the company’s products professionally.
• Prepare accurate and error-free quotations.
• Submit quotations within the required timeframe.
• Conduct continuous follow-up with customers after quotations have been issued.
• Maintain regular communication with prospects until each sales opportunity is concluded.
• Welcome and receive customers visiting the company’s office.
• Visit customer sites to conduct preliminary inspections, take photographs, and collect all required project information.
• Prepare comprehensive site inspection reports to support the installation team during project execution.
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